Dr. Greg Moody’s presentation on Conflict Resolution was clear and straightforward. With his descriptions of the traps we fall into, it was easy to recognize how I deal with conflict. The steps for having good conflict will change the way I react to disagreements and lead to getting decisive results instead of unresolved matters. I now have new tools to use to solve issues both at work and at home. I know this will result in more positive relationships with my family and co-workers. This seminar will help anyone who has arguments that don’t settle the issue. - Laura Sanborn, Chandler, AZ